Careers

About Us

CAMICO Mutual Insurance Company is a leading provider of professional liability insurance for CPA’s. We are dedicated to supporting our policyholders with tailored coverage and exceptional service. We are seeking a detail-orientated and motivated Administrative Generalist/Customer Service Representative to join our team and contribute to our ongoing success.

About the Role

The Administrative Generalist/Customer Service Representative at CAMICO is a dual-role position that combines administrative and customer service responsibilities. This is a fully onsite position, requiring in-office presence five days a week. Below is a breakdown of the role’s responsibilities.

• Respond to policyholder, guest, and staff inquiries via phone, email, or mail with clear and professional communication.
• Assist policyholders with payment transactions, invoicing, and related inquiries, ensuring accuracy.
• Ensure all customer service tasks are completed in a timely manner.
• Serve as a liaison between different departments.
• Direct inquiries to the appropriate department or staff member for resolution.
• Perform various administrative duties including filing, data entry, and maintaining reception/and office areas of operations.
• Provide both internal staff and external clients with timely updates and support.
• Resolve inquiries or issues by offering solutions or escalating when necessary.
• Assist with Mailroom and Scanning as needed.
• Help with Administrative Generalist tasks, including greeting visitors, handling office supplies, and providing support to other departments.

Qualifications

• Strong verbal and written communication and problem-solving skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience with Salesforce, CRM, and Document Management Systems, is a plus.
• Ability to manage multiple tasks efficiently while maintaining attention to detail.
• Experience handling customer inquiries, payments, and administrative functions.
• Ability to handle challenging customer calls with patience and professionalism.
• Associate degree or equivalent (2 years related experience in Administrative Service and/or Customer Service.

What We Offer

• A supportive and inclusive company culture.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
• 401(k) with company match.
• Paid time off (PTO) and holidays.
• Access to wellness programs and resources.
• Employee assistance programs.

CAMICO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The hiring range for this position is $55,000 to $65,0000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. 

About Us

CAMICO Mutual Insurance Company is a leading provider of professional liability insurance for CPA’s. We are dedicated to supporting our policyholders with tailored coverage and exceptional service. We are seeking a detail-orientated and motivated Loss Prevention Specialist II (Risk Advisory Accountant II) to join our team and contribute to our ongoing success.

About the Role

As a CAMICO Loss Prevention Specialist II, you will:

• Share risk management expertise in response to inquiries received from CPA Firms.
• Stay current with national and regional public accounting issues and trends to assist with formulating suitable advice responsive to related risk management implications.
• Assist the Loss Prevention department with building and managing external resources to enhance and support the demands for risk management content.
• Participate in the development and implementation of training programs offering risk management advice to policyholders and agents.
• Develop/conduct presentations on risk management and other topics of interest to CPAs in public practice.
• Consult as needed with other CAMICO Departments and CAMICO agents.
• Assist with projects as assigned.

Qualifications

• Bachelor’s degree (B.A. or B.S.) from four-year college or university.
• Certified Public Accountant who has practiced in public accounting for a minimum of four (4) years or other equivalent experience to include an individual who has practiced in public accounting for a period of six (6) years.

What We Offer

• A supportive and inclusive company culture.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
• 401(k) with company match.
• Paid time off (PTO) and holidays.
• Access to wellness programs and resources.
• Employee assistance programs.

CAMICO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The hiring range for this position is $90,000 to $120,000 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors. 

About Us

CAMICO Mutual Insurance Company is a leading provider of professional liability insurance for CPA’s. We are dedicated to supporting our policyholders with tailored coverage and exceptional service. We are seeking a detail-orientated and motivated Account Executive to join our team and contribute to our ongoing success.

About the Role

As a CAMICO Account Executive, you will:

• Generate leads and contact prospects, pre-qualify, communicate program features/benefits and successfully close the sale. This may include face-to-face contact for presentations to prospects. Develop and maintain an accurate database of prospects in      assigned territory, including account status and documentation of sales-related activities. Salesforce experience a plus.
• Demonstrate a thorough understanding of general insurance coverage terms and conditions. Experience in Professional Liability and claims-made coverage beneficial. 
• Demonstrate ability to identify and communicate prospective clients’ insurance needs. Ideal candidate will have an understanding of liability risks associated with the CPA profession.
• Develop and maintain a thorough understanding of CAMICO products and coverage forms, Loss Prevention programs, and claims handling philosophy. Demonstrate ability to effectively communicate and      sell the CAMICO Program and its key benefits to prospects.
• Stay informed on trends within the accounting industry and the professional liability insurance market to provide prospective clients with relevant insights.
• Demonstrate strong communication skills in presenting information both externally & internally. Display product knowledge, listening skills, ability to handle rejection, computer proficiency and commitment to excellent customer service. 
• Work in a team environment providing support, assistance & back-up to other department staff members as needed. 
• Represent CAMICO with prospects, policyholders and professional groups as required. This may include tradeshows and other business-related events that require nationwide travel (up to 20%).
• Work closely with other functional areas, particularly Underwriting and Marketing, to ensure high levels of customer service. 

What We Offer

• A supportive and inclusive company culture.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Long-Term Disability (LTD) and Short-Term Disability (STD) insurance.
• 401(k) with company match.
• Paid time off (PTO) and holidays.
• Access to wellness programs and resources.
• Employee assistance programs.

CAMICO is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The hiring range for this position is $72,800 to $106,400 per year. The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience among other factors.