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Industry News: Have you heard the 3 key tips to providing an excellent customer experience?

3 Tips for Accounting Firm Client Onboarding Your work doesn’t stop with getting a prospect to say “yes.” The next thing to do is to help them become comfortable with your service as quickly as possible; you need to satisfy them by providing an excellent customer experience. As a CPA firm providing services to businesses … Read more

Industry News: Cyber Experts Race to Secure Networks

Cyber Experts Race to Secure Networks Following Broad Cyber Attack on U.S. Russian hackers who broke into U.S. government agencies also spied on less high-profile organizations, including groups in Britain, a U.S. internet provider and a county government in Arizona, according to web records and a security source. More details were revealed on Friday of … Read more

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Industry News: Real Cyber Attacks-Have you heard why Russia was high on the early list of suspects in the FireEye hacking?

Real Cyber Attacks: FireEye, Major Cybersecurity Firm for Business and Government, Is Hacked   FireEye, one of the largest cybersecurity companies in the United States, said on Tuesday that it had been hacked, likely by a government, and that an arsenal of hacking tools used to test the defenses of its clients had been stolen. … Read more

Industry News: New Security Measures Help Protect Against Tax-Related Identity Theft (IRS): What You Should Know

  New Security Measures Help Protect Against Tax-Related Identity Theft (IRS) https://youtu.be/ELzTL6hQKQc  With more taxpayers and tax preparers working remotely, identity thieves are trying to use COVID-19 to scare and scam people out of their identities or money. Everyone should remember to take basic steps to protect themselves. https://www.IRS.gov/securitysummit