Careers

Reports To: Polciy Services Manager
Department: Polciy Services Department

Provide administrative support to underwriters and agents.
All performed in adherence to CAMICO’s underwriting assistant authority guidelines, service standards and company/department goals.

ESSENTIAL DUTIES AND RESPONSIBILITIES
• Process new business applications; data entry of application information, verify completion of application and follow up for any outstanding information needed to complete the underwriting file.
• Prepare underwriting notes with all the necessary information needed for the Underwriters review.
• Process daily workflow task items, following the customer service standards.
• Assist in underwriting of new business, renewals and endorsements following guidelines and authority levels.
• Prepare claims loss run information for the underwriters.
• Provide customer service to agents and policyholders via telephone, e-mail and correspondence and documenting the file with pertinent information.
• Be able to operate in a paperless environment.
• Assists in projects designed to improve personal and departmental performance.

COMPETENCIES:

• Customer Focus
Is dedicated to meeting the expectations and requirements of the customer; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

• Ethics and Values
Adheres to an appropriate (for the setting) and effective set of core values and beliefs during both good and bad times; acts in line with those values; rewards the right values and disapproves of others; practices what he/she preaches.

• Integrity and Trust
Is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn’t misrepresent him/herself for personal gain.

• Quick Learner
Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both success and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.

• Priority Setting
Spends his/her time and the time of others on what’s important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

• Written Communications
Is able to write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

QUALIFICATIONS:
• High School Diploma or Equivalent
• Experience working in a team-oriented, collaborative environment
• 1+ years of insurance related experience, including a fundamental understanding of underwriting concepts, practices and procedures.
• Proficiency in Word, Excel, Outlook and paperless working environment.
• Excellent communication skills, written and verbal.
• Must be able to function effectively in a time sensitive and high volume environment.
• Strong organization and prioritization skills.

CERTIFICATES, LICENSES, REGISTRATIONS:
California Fire and Casualty Broker-Agent license preferred.

PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand and walk.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, perception vision, and ability to adjust focus.

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

CAMICO's Vice President of Sales and Marketing provides leadership, direction, and resource stewardship to the organizations sales, marketing and communication functions.
As the organization’s senior-most sales leader, this VP position is accountable for overall sales organizational performance, the profitable achievement of sales organization goals, and for aligning sales objectives with the company’s business strategy. This role includes managing multiple channel selling strategies, and for developing strategic sales plans based on company goals that will promote profitable sales growth and customer satisfaction for the organization.
This position has high exposure to CAMICO's agents/brokers, prospects and other key stakeholders. This position reports to the President/CEO, and contributes to managing the business affairs of the company as requested by the President/CEO.

Reports To: President and CEO

ESSENTIAL DUTIES AND RESPONSBILITIES
• Sales
o Align the sales department’s organizational objectives with the company’s business strategy through active participation in strategic planning, sales strategy development, sales resource planning and budgeting.
o Build, develop and oversee the management of the agency network and the direct sales team to carry out needed sales and service initiatives.
o Monitor competitor and marketplace trends in the accounting professional liability marketplace.
o Identify and develop new and/or improved sales strategies that support CAMICO’s profitable growth focus.
o Establish and meet annual sales targets for profitable sales volume and other key financial performance goals to meet the company objectives

• Marketing
o Manage and coordinate all corporate marketing and communication materials involved in the implementation of the CAMICO information program.
o Responsible for all marketing communications strategies, including advertising and direct mail, to provide leads for the sales team. Use leads tracking data and input from sales team to determine strategy for lead generation. o Develop systems to track results and report to management on the progress of the marketing communication program.

• Other
o Provides leadership to the company’s management team, while fostering a culture of accountability, high-performance and ethical behavior.
o Will be required to periodically interface with the Board of Directors on the goals, strategic objectives, and results of the sales organization.
o Other duties as assigned by the CEO.

COMPETENCIES:
The Vice President of Sales Marketing and Communications position requires demonstrated skill and ability in the following competencies:

• Decision Quality
• Ethics and Values
• Integrity and Trust
• Motivating others
• Dealing with Ambiguity
• Business Acumen
• Command Skills
• Quick Learner
• Strategic Agility
• Managing Vision and Purpose

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Outstanding written and oral communication skills
• Strong leadership and management skills
• Proven sales success experience
• Understanding of the professional liability insurance marketplace.
• Professional demeanor and cooperative attitude.

EDUCATION and/or EXPERIENCE
Bachelor's degree (B. A.) from four-year College or University; and ten years related sales management experience in a business-to-business sales environment; or equivalent combination of education and experience.

LANGUAGE SKILLS:
Strong communication and organization skills are required. This includes the ability to read, analyze and interpret professional literature, including but not limited to, accounting standards and regulations. Ability to write risk management articles, reports, business correspondence, and other documents as may be required. Advanced presentation and writing skills are also required.

MATHEMATICAL SKILLS
Ability to read and understand company financial statements and to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages.

REASONING ABILITY
Ability to demonstrate sound judgment (i.e.: define problems, collect data, establish facts, and draw valid conclusions). Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:
Insurance license preferred.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 40 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Anticipated travel requirements limited to 10%.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Interested applicants please send resume and salary expectations to sdixon@camico.com